From Forbes August 2021 — Angela Diffly Forbes Councils Member — Angela Diffly is co-founder of the Restaurant Technology Network. In Brief What about TikTok? Conversion from in-house to off-premise QR Codes Drones and BOTs Delivery Labor Excerpt: Is TikTok on your restaurant’s marketing strategy menu? If not, consider this. Ninety-year-old brand Ocean Spray landed 15 billion media impressions on TikTok… Read More »
Drive-Thru Automation News & AI Influence From NRN and Next Frontier August 2021 — The next part of the post-pandemic restaurant makeover? Robots In Brief Redesigns stress ease of customer experience like Panera’s geofencing technology and Taco Bell’s smartphone-operated food pickup. both KFC and Dunkin’ piloting checkout-free automated drive-thrus powered by AI in 2019. Valyant is partnering with Checkers and… Read More »
Shopping Center Kiosks and Vending Kiosk Article From ICSC August 2021 — Vending machines now feature digital touchscreens and even biometric facial identification to make the buying experience faster. In Brief Taubman highlighted and pitching most of their strategies Selling sauce, vape, skincare, drugs (Advil), cupcakes, eyelash extensions, PPE and CBD Revenue from vending machine still less that… Read More »
Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »
Pizza Delivery Robots Pizza Delivery From Starship reported by Mashable — Starship Technologies is sending robots to college campuses, delivering everything from Starbucks to Panda Express. Link to Video Robot Food Delivery at Universities with Sodexo From Progressive Grocer August 2021 — In yet another example of how robot food delivery is gaining traction in the United States, Kiwibot,… Read More »
Digital Payments at Giant Eagle Now Accepted from Paypal and Venmo From Progressive Grocer August 2021 In Brief According to Blackhawk 59% surveyed using digital wallet Of all tools, 48% using QR codes Giant Eagle lets them pay with mobile app Digital payments are driving loyalty rates up 63% more likely to shop where digital payment provided 73%… Read More »
Amazon VISA Surcharge News From PaymentDive August 2021 — Amazon takes on Visa by imposing a surcharge in area and leaving open the possibility of extending it elsewhere to fight what it calls “Visa’s high cost of payments.” In Brief: Singapore Amazon customers are the first to see 0.5% surcharge on VISA payment use From Amazon — To… Read More »
Frank Mayer is pretty good at laying out the sellable and positive factors of a product and here is their latest blog entry on Smart Lockers. Its more not why others are using but why you should be using. We’ve seen iterations from Panasonic lockers deployed. Here is some additional information on Panasonic ClearConnect. Also Panasonic Food Lockers… Read More »
Amazon Palm Payment From Tech Crunch Aug 2021 – Zack Whittaker@zackwhittaker / 12:49 PM MDT•August 2, 2021 In Brief Actually pretty good idea to use palm biometrics. Other methods intersect with too many others, most of which are in sensitive sectors (fingerprint in corrections for example or IRIS in DHS) Excerpt How much is your palm print worth? If you… Read More »
Skincare Kiosk AI in Retail From Trendhunter July 2021 Editors Note: First time we have seen skin care kiosk, and with AI. Actually makes a lot of sense especially with the quality of cameras these days. These could work in telemedicine quite easily. Put one in every Ulta salon or Sephora for that matter as a public service… Read More »
