The automated retail industry is one of the two core technology showplaces today (financial Services being #2).
Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way. Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
More mature retail technology includes interactive displays, next-generation POS, mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
Companion technologies include ATMs, kiosks, Advanced ATMS, NFC and thin client.
Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS, HIPAA, ADA, UL, CE just to name a few.
As Wal-Mart continues to explore ways to facilitate online pickup, it’s testing a storage locker that can distribute orders in the manner of a vending machine.
UPS Access Point locations — The UPS Store® or other neighborhood businesses, including local dry cleaners, drug stores and coffee shops — have desirable evening and weekend hours to accommodate package pickup according to a consumer’s busy schedule. They provide a secure location for consumers to retrieve their delivery if they are unable to receive their package at home, or if they live in a multi-tenant building that does not provide package collection as part of concierge services. Consumers can also drop off their returns at UPS Access Point locations.
Remember when cloud was hot, but no one agreed on what it meant? That’s where robotic process automation technology is today. CIOs had better get on it.
PYMNTS spoke with Ilya Alshine, founder and president of imageSurge, a Boston-based service provider looking to turn storefronts into interactive platforms.
So far, Alshine said, imageSurge has been adopted by more than 150 retail storefronts and dozens of real estate companies throughout the U.S. and Canada, illustrating the potential for a sea change in what storefront displays can offer.
This week, a U.S. Court of Appeals granted the financial industry a long-wished-for curb on the unfettered power of the Consumer Financial Protection Bureau. Sort of.
Amazon.com is pushing deeper into the grocery business with plans for convenience stores and curbside pickup locations, aiming to compete more directly with Wal-Mart and other grocery discounters.
For customers seeking a quicker checkout, Amazon will soon begin rolling out designated drive-in locations where online grocery orders will be brought to the car, the people said. The company is developing license-plate reading technology to speed wait times.
In the race to create the best possible customer experience, home goods retailer Crate and Barrel is turning to tablet tech. In collaboration with customer
GMC’s campaign, developed by Posterscope USA along with Quividi, EYE Corp Media and Engage M1, ran for 8 weeks at the Santa Monica Place shopping mall. Posterscope and their partners fitted eight digital out-of-home screens in Santa Monica Place Mall with video sensors and Quividi’s audience platform to anonymously detected a passing shopper’s gender, whether they were alone or with a group, or part of a couple or a family. The system could also identify if the person standing in front of the screen was an adult or child along with their mood, including if they were frowning or smiling.
Snapchat users who’ve come across Under Armour’s new interactive game are spending an average of 78 seconds playing, according to early data. The app’s 60 million daily users in the U.S.