Category Archives: Retail Kiosk

Retail Kiosk Automation

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Walmart, Best Buy, Stand Firm Against Apple Pay | PYMNTS.com

Walmart and Best Buy have both said that they will not initially accept Apple Pay transactions, the Wall Street Journal reported on Wednesday (Sept. 10). Due to Source: www.pymnts.com Due to contractual obligations with a competing mobile wallet, MCX (which Walmart founded and still dominates), neither retailer may have much of a choice but to not initially support… Read More »

Apple Mobile Payments At CVS and Walgreens

Apple’s new mobile payments system will use tokenization as well as contactless payment, 9to5 Mac reported, based on the new point-of-sale terminals installed in Apple’s own stores. Source: www.pymnts.com Tokenization eliminates the need to send payment card numbers between a point-of-sale terminal and a merchant’s transaction systems. The card details are replaced by one-time-use numerical tokens, making it… Read More »

Automated lockers and self-service kiosks rule as Post Office hits digital age

Hi-tech revamps promise slicker service, video booths and click-and-collect convenience, but unions fear job losses Source: www.theguardian.com With click-and-collect one of the few areas of rapid sales growth for retailers, an ever-growing number of service providers are aiming to cash in. Logistics company ByBox is helping supermarket Waitrose install refrigerated collection lockers at Gatwick airport; Argos shoppers will be… Read More »

4 Reasons Chipotle Is Destroying Fast Food

Chipotle is more popular with younger generations. Source: www.businessinsider.com People eat healthier, the menu stays the same, you can customize, and instant gratification.  Burgers chains plagued by additives, what exactly is 100% beef, and GMOs.

Keynote Announced for Customer Engagement World!

Audrey Hendley, Senior VP & GM, American Express OPEN Acquisition & Prospect Engagement Source: cetworld.com Audrey Hendley will outline new pathways to personalize the way you connect with customers and prospects digitally, including big data innovations that will enable better cross-channel integration.Details >>>