Retail Automation – Year Of The Retail Store Employee – RSR

The model is changing irrevocably, driven by the growing threat of online retailers like Amazon.comwho are forcing retailers to provide better service in stores, worker advocacy groups lobbying for change, and public sentiment from adverse publicity. And so we have come to 2015: the Year of the Retail Store Employee.

Source: www.rsrresearch.com

The role of the employee in retail store contrasted with endless information, recommendations but “just out of reach” online consuming.

Robotics Video – Boston Dynamics and Spot

New Video From Boston Robotics

Boston Dynamics is an American engineering and robotics design company founded in 1992 as a spin-off from the Massachusetts Institute of Technology. Headquartered in Waltham, Massachusetts, Boston Dynamics is a wholly owned subsidiary of the Japanese conglomerate SoftBank Group.

 

https://mashable.com/2017/11/14/bossa-nova-inventory-robots-funding/#ql6xsv7fkgqA

Amazon To Open Robotics-Based Warehouse

Robotics, automation play a big role in Gartner’s top 10 predictions

 

Mobile Retail Merchandising for Connected Consumer

With a constant connection to the web and social media via a smart mobile device, the connected consumer is an informed shopper actively seeking the best value for a desired good.

Source: www.frankmayer.com

Excerpt: The in-store experience is still a powerful aspect of the buyers’ journey, even though the digital entity of retail has become fundamental to the entire consumer experience. To best serve the connected consumer while creating store traffic and greater brand loyalty, the in-store experience should act in unison with the retailers’ digital strategy.  

A New GUI: Modell’s Sporting Goods GUI Example – Mobile Retail Technology Blast from Past (2012)

Retail Systems look at mobile interface options for Modells Sporting Goods back in 2012. Looking at the current I’d say we did pretty good.

Source: retailsystems.org

With the surging mobile user segment coupled with cloud computing, we have a host of new options for touchscreen friendly interfaces.
The self-service and kiosk industry has struggled for years to settle on the ideal UI.  Many customers use their existing website for not only content but as the main interface for a kiosk.