Category Archives: Retail Systems

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

IBM Watson Analytics helps grind big data in unmanned coffee shops

Honest Café automated shops tap into cloud-powered cognitive computing Source: www.v3.co.uk IBM has worked with Revive Vending to create systems for unmanned coffee shops that tap into the cognitive computing technology of Watson Analytics for data analysis. Three unmanned Honest Café coffee shops are in operation in London, and another four are in the pipeline. The outlets offer… Read More »

Kiosk & Self-Service Advisory Panels – At home At work

I’ve been involved in this industry (kiosk) for way too long. A few years back we added self-service, and it seems the entire world is going that direction.  Yesterday I setup my new Amazon Echo. I am the early adopter techno-gheek running too many operating systems. Turns out though that it works perfectly for my wife who basically despises… Read More »

Self-Service Technology Market [Vending] is Expected to Reach $31.75 Billion, Globally by 2020 – Allied Market Research

The kiosks segment would exhibit the highest growth during the forecast period. Asia-Pacific and LAMEA are forecasted as lucrative markets for kiosks. With the maximum number of installations, vending machines contributed nearly 57% to the overall revenue of self-service technology market in 2014. This segment is expected to grow at a steady pace, accounting for more than 50% of the… Read More »

How to Deal With Bill Jams at Your Kiosk

Bill jams are commonplace when your kiosk accepts cash payments. No matter how advanced the bill acceptor, there’s always that guy that inserts a bill covered in mud, or something worse, and gums up the device. Source: blog.kiosksimple.com Dual devices provide redundancy that comes in very handy, especially when collecting money. Nice writeup Andrew!