Revel & Shift4 Analysis of acquisition of Revel by Shift4 — From Reforming Retail. Excerpt Mistruth #1 Shift4 offers payments and other technology to a range of industries, including restaurants. Its restaurant POS system, SkyTab, is used by operators of many large chains, including Burger King, Applebee’s and Denny’s. Huh? Here’s how Shift4’s communications will go: Shift4 to… Read More »
Restaurant POS News Nice article from Reforming Retail — recommended The enterprise segment of the US restaurant market (we’re defining as > 200-location brands) has few players. Long sales cycles, demanding customers, and impossible delivery given the paltry amount restaurants pay for fuck-all make this a futile market to serve. But hey, who are we to poke fun… Read More »
Wendy’s POS System Case Study In the self-service world, the employee is an absolute critical component for success. Equipping employees with reliable and training them to easy-to-use panasonic connect technology becomes extremely important. Here is a POS case study provided by Panasonic. It’s worth noting that all of these stations are Intel-based workstations. You can email info@kioskindustry.org for more information. Background In… Read More »
Noted on DailyMail A security loophole is allowing fraudsters to break the £30 spending limit for contactless bank cards. Banks and retailers are allowing customers to cover a single bill of more than £60 by making several ‘tap-and-go’ payments of £30 each. Experts have warned this is making it easy for criminals to make more expensive purchases on… Read More »
Good article. What Starbucks tells us about automation and the future of jobs.
Source: www.vox.com
A Starbucks barista isn’t just doing a job that could be automated in the future. We’ve known how to build vending machines for coffee for decades, and with a bit of effort they could probably automate the sale of pastries too. Starbucks could lay off all of its baristas and make its stores fully automated.
But Starbucks isn’t going to do that because they know customers aren’t just coming for the coffee. The ritual of ordering coffee and having a human being prepare it is an integral part of the Starbucks experience.
A new version of KioWare Classic for Window is now available. The KioWare Classic for Windows Products (available in Lite, Basic, and Full), act as a secure kiosk mode, locking down the Windows operating system and desktop. Version 7.4.0 of KioWare Classic Lite, KioWare Classic Basic and KioWare Classic Full provides customers of the original KioWare software with… Read More »
Update for Ingenico – October 2015 Would be a good time to update the offerings and collateral for Ingenico so here we go. Products and Partner Collateral Partner-Brochure July 2015(2) iWL Seriesi SMP Companion iCMP 2015 Self-Service Solutions (high security) For ordering Ingenico products in the U.S. here are useful link(s). UCP Inc. – Unattended Card Payments Inc. (UCP… Read More »
Recycling cash is a retail automation cornerstone. Handling cash is its own cost and needs to be lowered. Article points out new install of ATM with recycler. If you’ve been around the ATM industry during the last several years, you will have heard a lot about cash recycling technology. But if you’ve been around the industry in the… Read More »
After I customized my quarter-pound burger with pretty standard dressings, I stood a little lost and nearly alone at the pickup counter for a few minutes. I turned back to the kiosk attendant/spirit guide and asked, “Am I supposed to wait here?” I wasn’t. That’s how unprepared I was for the table service feature. I bashfully took… Read More »
Explanation by Panera CEO of 2.0, The five elements: web/mobile ordering, operations integrity, extra labor, delivery to table and finally The Wall. Source: kioskindustry.org
