Category Archives: retail automation

Automated Retail Systems and Retail Automation

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

- Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way. Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
- More mature retail technology includes interactive displays, next-generation POS, mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
- Companion technologies include ATMs, kiosks, Advanced ATMS, NFC and thin client.
- Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS, HIPAA, ADA, UL, CE just to name a few.

5 Elements Panera 2.0 Explained

Explanation by Panera CEO of 2.0, The five elements: web/mobile ordering, operations integrity, extra labor, delivery to table and finally The Wall. Source: kioskindustry.org

Robear robot care bear designed to serve Japan’s aging population

Japan is facing an aging population in the coming decades and that means more people requiring care, and less people to provide it. In an effort to meet the shortfall, RIKEN and Sumitomo Riko Comp… Source: www.gizmag.com

Domino’s voice-activated ordering assistant tops half-million orders – Mobile Commerce – Applications

Domino’s Pizza’s virtual ordering assistant Dom, which lets consumers dictate orders via mobile devices while on-the-go, has reached a half-million orders since its 2014 launch, suggesting that more food brands should consider investing in voice ordering technology Source: www.mobilecommercedaily.com

Introducing ShopRite Mobile Scan! – YouTube

Introducing ShopRite’s new Mobile Scan app! Visit https://shoprite.com/mobilescan/ for more details about the app. Now available in the following stores: -Sho… Source: www.youtube.com The scanning seems to be short which is great.

AVT Names Branding Veteran Wayne Salvino President

LOS ANGELES — AVT Inc. said it has named Wayne Salvino president. He has 30 years’ experience in manufacturing, product development Source: www.vendingtimes.com CFO Russell departed and two new additions to the team.

Many Wichita restaurants automating customer service

Many chain restaurants have begun offering computerized kiosks and push-button ordering systems. Source: www.kansas.com In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play… Read More »

NCR Q4 2014 Results Self-check-out, EMV, Hospitality, Cloud Services

Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down thanks to one mega. Cloud services * Revenue are new #1 Source: seekingalpha.com Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down… Read More »

Disney gets personal with new MyMagic+ reservation system.

Disney gets personal with MyMagic+ ORLANDO — Turnstiles, who needs ’em? In fact, at the Magic Kingdom’s entrance, they no longer exist. And soon, you won’t even need a paper ticket to enter the Happiest Place Source: www.usatoday.com From Earnings Call Feb 3– Is there any – on MyMagic+, is there if anyway you can give us some… Read More »

2014 – Best Brands Annual Rankings – BrandIndex

YouGov BrandIndex tracks public perception of thousands of brands across the world every day. Source: www.brandindex.com Broken out across twenty sectors or so, the leaders and losers in Brand and Customer Satisfaction