Exposing Olo Part 1: Introduction Note: One of our favorite writers is Jordan Thaeler of Reforming Retail. Anybody who is anybody in restaurants reads Jordan and while a subscription is not free, there is a very good reason for that. Olo Article from Reforming Retail March 2024 Olo has been an industry leader insofar as they are one… Read More »
Robotic Restaurant News We just got back from NRF and robotic restaurant stuff was all over the show floor. Robotic pizza for example. One of our favorite aspects of AI is overhead cameras in the kitchen to monitor food preparation. Also table usage. Here is our wrap on recent robotic restaurant news See our NRF 2024 review and writeup. The… Read More »
ecoatm kiosks outerwall ecoATM Kiosk by Outerwall EcoATM, a maker of in-store kiosks where shoppers buy used phones, tablets and other electronics, is a failure, according to an analyst who tracks the comp. From kioskindustry.org — ecoATM Kiosk Review – Analyst calls failure Source: www.geekwire.com 2015 — Outerwall, the parent company of Coinstar and Redbox, purchased ecoATM in 2013 for $350 million in… Read More »
Produce Scanning at SCO Aldi Süd is testing fruit and vegetable recognition technology at its self-checkout systems to help customers register non-scannable items without barcodes. The system uses computer vision and artificial intelligence to identify products through a camera attached to the side of the touchscreen, displaying a selection list or even the exact item in three seconds… Read More »
NCR “Voyix” Update Article from Reforming Retail (which we highly recommend subscribing to). So basically, Mike Hayford was able to dissolve a 139-year-old institution which is something only a special person can do. His predecessor, Bill Nutti, was just as bad. The Legacy of Mike Hayford: Destroyed NCR while Underperforming Peers by 95% and Raking 140% Higher Compensation… Read More »
Automated Retail News The Industry Group 5 days ago A Restaurant Secretly Sold Thousands of Meals Made by Robots. Did Anyone Notice? Eater – Luke Fortney At 12:28 p.m. last Monday, I ordered chicken tikka masala and garlic naan through Uber Eats. Seconds later, in a small room in a Queens warehouse five miles away, a robotic arm… Read More »
Smart Mirrors Reflect the Future of Retail Published Date on Intel Insight Tech AUGUST 16, 2023 Typically, when your customers walk into a dressing room to try on a new outfit, they end up bringing an armful of options—different styles, colors, and sizes. What if they could avoid the hassle of searching the racks and having to try on all… Read More »
Accessibility Kiosks Legal News October 26th 10am – The courts find for ACB in suit against Quest. The case involved injunctive relief. So, that means an order telling quest to fix it and attorney fees for the plaintiff. We are checking with ACB to make sure we are identifying the correct unit (aka unit violating ADA). As for an appeal,… Read More »
Panera Bread Restaurants 2023 update October 28, 2023 — This is an opinion review of Panera by Craig Keefner. Independent consultant and more times wrong than right (but sometimes right!) I’ve always been a big fan of Panera Bread and in particular Blaine Hurst who led the company for a very long time was CEO. Great service, responsible company and relatively… Read More »
Restaurant POS News Nice article from Reforming Retail — recommended The enterprise segment of the US restaurant market (we’re defining as > 200-location brands) has few players. Long sales cycles, demanding customers, and impossible delivery given the paltry amount restaurants pay for fuck-all make this a futile market to serve. But hey, who are we to poke fun… Read More »
