Category Archives: Retail Systems

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Retail against the Coronavirus

From Bain.com March 2020 — Companies can brace themselves for lasting changes to the sector even as they grapple with short-term disruption. At A Glance We’ve put together an operational checklist to help retailers frame their immediate response to the COVID-19 pandemic and their medium-term planning for an eventual recovery. Key actions include empowering your emergency response team,… Read More »

Retail and Alcohol Upsell

Alcohol Retail – Shopping Under The Influence We like that title. WP article covers Nordstroms and how they are adding martinis to the mix for shoppers.  With all the analytics describing how doing this or doing that is going to increase sales per customer and provide an uplift, why not just do the obvious?  Sell them a martini,… Read More »

Ten Rules Innovation Amazon

Amazon executive Doug Herrington can sum up the formula for his company’s rapid innovation in ten rules. Herrington, a 1988 Princeton alumnus, shared those rules, along with reflections on his own career journey, during a talk on campus Nov. 30. Students, faculty, staff and community members packed McCormick 101 to hear Herrington, senior vice president for North America retail… Read More »

Amazon Lockers vs. Walmart pickup tower: Which is better?

Amazon Lockers and Walmart’s pickup towers let shoppers pick up their products in-store and save on shipping. We tested them to see which was better.

Source: www.businessinsider.com

Good writeup on actually using both of the units. We were not surprised that Amazon won.  Having used it at the local Whole Foods it was measured almost in single digit seconds to pickup. Looks like Walmart overthought it and over complicated it.