Category Archives: Retail Kiosk

Retail Kiosk Automation

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Robot and kiosk union ‘a match made in heaven’

How kiosks are leveraging the robot to boost customer service and revenue. Source: www.kioskmarketplace.com A look at tv-style robot assistants (no writeup on the Lowes robot in the news yesterday). The article credits Karel Capek with “robot” and that was in his novel RUR but the more important output word from that was Android which was immortalized in… Read More »

Debenhams buys in to multi-channel as high street sales slump

Debenhams has been one of the most familiar names on the UK high street since 1905, but in its lifetime it’s been through many changes, the latest being its ongoing shift to a multichannel future. Source: diginomica.com Analysis of company pinpoints problems with “Click & Collect” strategy since there is no unified inventory system, instead one for stores… Read More »

3D full-body scanning booth to create custom figurines

3D hardware maker Artec announced the U.S. debut of the Shapify Booth, which can scan a person’s body in 12 seconds to create 3D printed replica figurines Source: www.computerworld.com Walmart-owned ASDA supermarkets in the U.K. are beta testing 3D full-body scanning booths that allow patrons to buy 6-in to 9-in high “selfie” figurines. Artec Group, a maker of 3D scanners… Read More »

The Road To EMV In The U.S. – Experts Sound Off | PYMNTS.com

There are few subjects that highlight the chasm of opinions between payments players quite like EMV. That EMV is coming: of that there can be no doubt. In a Source: www.pymnts.com panel was positive on EMV’s adoption, which the majority forecasting that by the time of the liability shift deadline, over 50 percent of retailers will have switched… Read More »

Rite Aid Dumps Apple Pay | PYMNTS.com

After accepting Apple Pay at all of its stores on the Apple Pay launch day on Monday (Oct. 20), the $26 billion 4,600-store Rite Aid pharmacy chain apparently changed its mind and yanked support from those stores Wednesday (Oct. 22), with no official explanation. Source: www.pymnts.com Speculation – Rite Aid is backer of Walmart-backed MCX’s CurrentC. Rival Walgreens… Read More »

Amazon opening holiday kiosk in Roseville Galleria

After nearly two decades of relying almost exclusively on e-commerce, Amazon said Wednesday it will soon open temporary holiday kiosks at the Westfield Galleria at Roseville and a San Francisco mall. The big Internet retailer said the kiosks will give shoppers a better opportunity to try out and purchase Kindle e-readers and other Amazon electronic devices. Source: www.sacbee.com… Read More »

Apple Pay now accepted by Whole Foods, Disney Store and Walgreens « Retail Innovation

The Apple Pay revolution is gaining momentum with Walgreens, Disney Store and Whole Foods are amongst a number of US retailers who have started accepting Apple Pay. Source: retail-innovation.com “Customer experience is top of mind for Walgreens, and Apple Pay provides more flexibility for customers to use their payment of choice,” said Alex Gourlay, President, Customer Experience and… Read More »