ATM Geeks addresses the rising demand for servicing cash handling equipment. As payment technology continues to evolve, consumers now have more ways than ever to pay for goods and services. While digital and contactless payments are expanding, automated teller machines (ATMs), first introduced in the 1960s, remain a vital component of the global payments ecosystem. Nick Mehdi, founder… Read More »
Photo provided by the National Retail Federation. NRF Big Show 2026 Report One would be guilty of hyperbole to say that the NRF Big Show in New York City has become the largest self-service technology show in the world. But a veteran attendee can certainly say the number of unattended service exhibits has surged every year, driven by… Read More »
Photo provided by the Consumer Technology Association. Tech Report from Las Vegas Everyone knows AI is changing the way we live. What became obvious walking the CES show this week is that everything from making the morning coffee to using the toilet to knowing the best route to get to wherever you’re going when you leave the house… Read More »
Photo provided by the Consumer Technology Association. CES 2026 to highlight booming tech investment, announces record innovation awards Economic uncertainty hangs across much of the globe, but technology remains on the march. AI spending will continue to rise in 2026, with 68% of CEOs increasing investment, according to Teneo, the CEO advisory firm. Next week’s CES show in Las… Read More »
Costco Versus Walmart Versus Amazon? Insight — China is becoming the proving ground for three very different retail futures. Costco is betting on controlled physical expansion plus digital pull, using a small but premium warehouse footprint to anchor membership loyalty while evolving toward app-driven engagement and localized supply chains. It’s disciplined, brand-centric growth aimed at long-term density rather… Read More »
Service and Vending Much has been reported about new capabilities of self service equipment thanks to technology, but when it comes to vending, one maxim has never changed since the time Hero of Tesibus is believed to have invented a coin-operated machine to dispense sacrificial water in ancient Egypt: Service makes the difference. In vending industry parlance, “service”… Read More »
Explanation for Why Fiserv Has Gone South Thanks to Reforming Retail — We recommend subscription — All of us in payments noticed Fiserv falling off cliff last week. Fiserv’s stock price collapsed last week due to an unexpected earnings miss, sharp guidance cuts for both revenue and profit, and a major leadership shake-up, all of which shocked investors… Read More »
Jonathan Rubin cites progress in the ATM class action suit against Visa and Mastercard as Bruce Renard looks on. NAC 2025: Update on long-time lawsuit The National ATM Council Inc.’s 15-year lawsuit against Visa and Mastercard over ATM transaction charges will be finally coming to a close. That’s according to the attorney who has been fighting the case.… Read More »
Nancy Daniels of Hyosung describes evolving ATM regulations. NAC 2025: Regulatory update As ATM technology advances, operators face increasing regulatory requirements. In particular, the ability to accept cash in addition to dispensing it creates more opportunities for ATMs, but more regulatory requirements as well. Nancy Daniels, COO of Hyosung, an ATM manufacturer, offered an overview of the expanding… Read More »
Beyond the Counter: How Chick-fil-A’s Hospital Vending Machine is Changing Food Access for Patients and Staff Chick-fil-A has launched its first food vending machine at Wellstar MCG Health Medical Center in Augusta, Georgia, located inside the hospital’s “F entrance.” This marks an innovation in Chick-fil-A’s service delivery, aiming to provide quick, convenient access to its food, particularly in… Read More »
