Category Archives: Retail Systems

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Enough With the U.S. Retail Apocalypse – Bloomberg

Not every company is rolling over as Amazon runs roughshod over the industry.

Source: www.bloomberg.com

Her “retail matrix” analyses four factors that affect retailers: brands, experiential, frictionless and low-cost. These ingredients largely determine success amid brutal competition.

 
 

Meanwhile, Kahn says, “digitally native vertical brands” have become big sellers. Niche brands like Warby Parker eyeglasses, Casper mattresses and Allbirds shoes are creating a very different shopping experience — and competing successfully against the retail behemoths.

Through The Looking Glass? When Storefront Windows Go Interactive

PYMNTS spoke with Ilya Alshine, founder and president of imageSurge, a Boston-based service provider looking to turn storefronts into interactive platforms.

Source: www.pymnts.com

So far, Alshine said, imageSurge has been adopted by more than 150 retail storefronts and dozens of real estate companies throughout the U.S. and Canada, illustrating the potential for a sea change in what storefront displays can offer.

Know the reason Starbucks hasn’t automated its stores?

Good article. What Starbucks tells us about automation and the future of jobs.

Source: www.vox.com

A Starbucks barista isn’t just doing a job that could be automated in the future. We’ve known how to build vending machines for coffee for decades, and with a bit of effort they could probably automate the sale of pastries too. Starbucks could lay off all of its baristas and make its stores fully automated.

 

But Starbucks isn’t going to do that because they know customers aren’t just coming for the coffee. The ritual of ordering coffee and having a human being prepare it is an integral part of the Starbucks experience.

3D Printer Kiosk by Best Buy

ROBO 3D brings eye-catching 3D printing kiosks to Best Buy retail stores Nov 11, 2015 | By Kira – LINK TO ARTICLE Though we’ve recently seen some major retail names including Staples and Lowe’s enter the 3D printing consumer market, it’s clear that they were just at the forefront of a massive global movement. Next in line to… Read More »

Why We Sold Outerwall

Article from Seeking Alpha by Strubel Investments lays out Outerwall and its businesses exactly as they are (and have been). Worth a read for sure. Summary Outerwall looks cheap but poor management makes the company unattractive. Company’s variable cost structure means it can thrive with declining sales. Despite attractive core business model management has wasted over $250M on… Read More »

WE DELIVER GREAT TECHNOLOGY. The ARCA and HP partnership.

Learn more about ARCA here: www.arca.com Since 1998, ARCA has been helping people find better ways to automate financial transactions in bank branches, … Source: www.youtube.com ARCA is definitely one of the leaders in financial technology. The Alliance with HP only increases their spread.  Another smart move by a smart company.

UnitedHealth to leave AHIP

This is a huge statement that raises more questions than it answers. Right now, UnitedHealth’s decision to leave is a mystery. Source: www.healthcaredive.com